Technology Services Administrator (12 Month FTC)

Job number:
BBUK11139

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About the role

 

CPS are currently looking for a Technology Services Administrator (12 Month FTC) to join our Connect Plus Services (CPS) team, the role can be based at either the Dartford or South Mimms office

This role includes the scheduling, coordination and management of roadspace and traffic management bookings to support the coordinator and operatives to carry out their duties.

Support the Faults Coordinator in the collecting of all maintenance and fault/failure rectification information and data to compile the monthly reports for internal and external stakeholders.

Support the Team in regards procurement, timesheets, expenses, calibration, training, NHSS portfolios, PPE and equipment ordering.

 

What you’ll be doing

As a Technology Services Administrator (12 Month FTC) you’ll:

    • Schedule, coordinate and manage roadspace bookings for fault and maintenance tasks to be carried out.
    • Records and manages the overtime undertaken by the Field based staff.
    • Process material/stock orders in conjunction with the Supply Chain Procurement Team.
    • Assists with the correlation of the monthly progress report.
    • General administration tasks – minute taking, filing of records etc.
    • Provides holiday and sick cover for the Service Coordinator.
    • Deals with all stakeholder communication – enquires/complaints.
    • Ensures faults that are reported via all 3rd Parties or discovered during maintenance are correctly recorded in Service Now.
    • Monitors calibration records.
    • Monitors National Highways Sector Scheme 8 engineer portfolios.
    • Ensure PPE, equipment and tools are available for issue.
    • Coordinate and mange a monthly timetable to ensure reports and information are collated and delivered accurately on time.
    • Maintenance of the electronic and manual filing system.
    • Assist with maintaining Training records.
    • Collate and distribute information for Presentations.
    • Any Ad Hoc duties as and when required.
    • Adhere to ‘Zero Harm’ safety process at all times.
    • Provide a customer focused/service/commercial approach to work.

 

Who we’re looking for

You’ll have/be:

    • IT literate, confident  with database applications, word and excel
    • Must be a good communicator both verbal and written and confident when liaising with the team, third parties and stakeholders
    • Good team player.
    • Able to manage own time and work on own initiative.
    • Demonstrate good time management qualities.
    • Previous experience in supporting a Field Based Team would be advantageous

 

About Us:

CPS represents an exciting collaboration between industry giants Balfour Beatty, AtkinsRéalis, and Egis! Together, we spearhead the operation and maintenance of none other than the M25—the bustling heartbeat of European motorways. Imagine the thrill of orchestrating over £100 million of annual investment into this vital highway infrastructure, meticulously planning and executing projects amidst the constant flow of traffic. Whether you’re already immersed in the world of Highways or eager to embark on this exhilarating journey, the M25 promises an unparalleled experience, brimming with challenges and opportunities that simply cannot be matched elsewhere!

We foster diversity and inclusivity in our workplace, actively welcoming applications from qualified individuals of all backgrounds. Regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status, all are encouraged to apply. Our goal is to cultivate a supportive and respectful environment where every employee can excel. If you need accommodations during the recruitment process, please inform us.

 

Location:

This is a hybrid role designed to fully maximize team collaboration on the project, we therefore expect a minimum of 60% of your time to be spent at a CPS offices.

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk

 

We are committed to promoting a diverse and inclusive community – a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.