Level 1 Incident Support Unit Operative – M25, London – Dartford

Job number:
BBUK11050

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Are you ready to make a lasting impact on one of the UK’s most iconic road networks? As an ISU Operative working on the M25 at the Dartford Crossing, you’ll be at the forefront of ensuring the safety and efficiency of this vital transport link. In this dynamic role, you will respond to road-related incidents and hazards, making critical decisions that keep traffic flowing smoothly. With 15 more years of joint venture ahead, this is not just a job—it’s a long-term career opportunity to grow, develop new skills, and be part of a team that’s committed to maintaining excellence on one of Europe’s busiest motorways.

About the role

 

To undertake normal responsibilities of a Level 1 ISU Operative, in addition to assisting in the efficient operation of the M25 Network at the Dartford Crossing.

 

What you’ll be doing

    • Provide the initial response and arrange specialist advice at the scene of road related incidents, hazards and collisions.
    • Attend incidents and work safely in accordance with agreed CPS policies, method statements and risk assessments to facilitate the prompt clear up of hazard/incident.
    • Undertake activities, as instructed to ensure that your area of responsibility is maintained. This will include but not exclusive to:
        • debris and safety patrols/inspections,
        • graffiti removal
        • carriageway repairs,
        • soft estate maintenance (eg grass),
        • litter picking,
        • sign maintenance,
        • cleansing
        • Any other duties allocated by Line Managers.
    • Implement Emergency Traffic Management in line with CPS policies, method statements and risk assessments.
    • Provide accurate and legible written and verbal communication in the form of reports and records as required.
    • Use mobile communication/data devices to accurately input data for record purposes to form reports and business records as required.
    • Undertake routine vehicle checks and maintain accurate and up to date driving records in line with legislation in accordance with CPS procedures.
    • Taking due care of any CPS property including but not limited to tablets, vehicles and airwave radios.
    • Raise awareness of issues which may affect the safe operation of the network and report these as observed.
    • Check that Traffic Management signs, equipment and materials are carried on vehicles in line with current ISU checklist and are in working order, restock and record and report defects as appropriate.
    • Participate in Winter Service rota as required.
    • Attend training courses as required.
    • Live the Balfour Beatty Values.
    • Ensure a relentless focus on Zero Harm.
    • Support the delivery of CSUK’s Sustainability activities.

Working arrangements:

    • Expected to work the shift pattern (days, nights, weekend and bank holidays) to meet operational requirements
    • Shift pattern is 4 shifts on, 4 shifts off, to include weekends and bank holidays
    • Reasonable level of travel around M25 network and between depots
    • Travel to meetings, training and works sites outside normal operational area
    • Expected to participate in out of hours working to fulfil Winter Maintenance

 

Who we’re looking for

 

Qualifications (Essential)

    • UK Driving Licence, minimum category C (LGV Class 2)
    • Driver Qualification Card
    • CSCS Operative Card
    • Level 2 NVQ Certificate in Highways Maintenance (includes License to Practice {LTP})
    • ROLO Sector Scheme 18
    • NHSS12A/B 1 Day qualification
    • Appropriate manual handling qualification
    • Unit 518 (formerly unit 13) Winter Service Operations and unit 580 (formerly unit 80) Snowplough/ V blade
    • Appropriate lifting qualification
    • Vehicle Marshall
    • 12AB Impact Protection Vehicle Courses (IPV)
    • Disc cutter/abrasive wheel

 

Why work for us

 

CPS is a Joint Venture project with Balfour Beatty, AtkinsRéalis, and Egis. We operate and maintain the M25. The M25 is the busiest section of motorway in Europe and requires careful and efficient planning of work in order to deliver over £100m of annual investment in the highway infrastructure each year, in addition to planned and reactive maintenance activity.

If you have or are looking for a career in Highways, working on the M25 will give you experience and challenge that no other Highways project can offer.

 

About us

 

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Why work for us

 

CPS is a Joint Venture project with Balfour Beatty, AtkinsRéalis, and Egis. We operate and maintain the M25. The M25 is the busiest section of motorway in Europe and requires careful and efficient planning of work in order to deliver over £100m of annual investment in the highway infrastructure each year, in addition to planned and reactive maintenance activity.

If you have or are looking for a career in Highways, working on the M25 will give you experience and challenge that no other highways project can offer.

 

We foster diversity and inclusivity in our workplace, actively welcoming applications from qualified individuals of all backgrounds. Regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status, all are encouraged to apply. Our goal is to cultivate a supportive and respectful environment where every employee can excel. If you need accommodations during the recruitment process, please inform us.

 

Location:

This is a hybrid role designed to fully maximize team collaboration on the project, we therefore expect a minimum of 60% of your time to be spent at a CPS offices.

 

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk